SMS Terms & Conditions

Effective: January 01, 2026

By opting into SMS communications from FJ EXPRESS INC. (operating as FJ EXPRESS INC), you agree to receive text messages (SMS) from us regarding your transport orders, account activity, and service updates. These terms govern your use of our SMS services.

1. Types of Messages You May Receive

We send SMS messages for the following purposes:

Order alerts – confirmation, pickup/delivery status, and driver updates.
Appointment reminders – scheduled pickup or drop-off windows.
Account notifications – payment confirmation, document requests, and important service changes.
Customer support – responses to your inquiries and HELP requests.
Operational updates – weather delays, route changes, or service interruptions.

We may also send limited promotional messages if you have separately opted in to receive marketing communications.

        
        Message frequency varies. You may receive multiple messages per day depending on your order activity and our communications.
      

2. Opting Out (STOP)

You can opt out of SMS messages at any time by replying STOP to any text message you receive from us. You will receive a confirmation message confirming your opt-out, and you will no longer receive SMS communications from us (except for administrative messages related to active orders, at our discretion).

After opting out, you can re-opt in by visiting our website or contacting us directly.

3. Help & Support (HELP)

For assistance with our SMS service, reply HELP to any message. You will receive information on how to contact our support team. You can also visit our website at fjexpress.us or call us at 1-267-667-0860.

4. Message & Data Rates

        
        Message and data rates may apply. Your mobile carrier's standard messaging and data fees may apply to both incoming and outgoing SMS messages. Please check with your carrier for details.
      

5. Privacy & Consent

We value your privacy. Your phone number and SMS consent are used solely by FJ EXPRESS INC. to send you the messages described above. SMS consent is not shared with third parties or affiliates for marketing or any other purpose. We do not sell or rent your mobile number.

For more details on how we handle your personal information, please review our Privacy Policy.

6. Frequency & Opt-Out Confirmation

Message frequency varies. The number of messages you receive depends on your order activity and communication preferences.
You will receive a confirmation message when you opt out (STOP).
You can also manage your SMS preferences by logging into your account or contacting us.

7. Contact Information

For any questions about these SMS Terms, please contact us:

Email: Fjdispatchs24@gmail.com
Phone: 1-267-667-0860
Website: Fjexpress.us

8. Changes to These Terms

We reserve the right to update these SMS Terms at any time. Any changes will be effective upon posting the updated terms on this page. Your continued use of our SMS service after changes are posted constitutes your acceptance of the updated terms.

FJ EXPRESS INC. · FJ EXPRESS INC · Fjexpress.us ·